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4 Key Challenges Faced in PII Redaction

PII Redaction is riddled with complexities, but addressing them gets easier with a powerful AI-backed redaction software. For more on this – read on!
by Mustafa Khan Updated on December 20, 2023

In today's data-driven world, safeguarding Personally Identifiable Information (PII) is not just a priority; it's a necessity.

According to the National Institute of Standards and Technology,

"Many organizations are subject to laws, regulations, or other mandates governing the obligation to protect personal information, such as the Health Insurance Portability and Accountability Act (HIPAA)."

Regulations like GDPR (General Data Protection Regulation), CCPA, and HIPAA highlight the importance of protecting sensitive data. However, it's far from simple.

Join us as we explore the challenges of PII Redaction and innovative solutions for greater effectiveness and compliance in this blog.

However, if you are pressed for time owing to your demanding schedule, we extend a gracious invitation for you to immerse yourself in the firsthand experience of our exceptional product.

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What is PII Redaction?

PII redaction involves systematically removing PII from documents, videos, and images to prevent unauthorized access. It's essential for several reasons:

  • Privacy Preservation: PII redaction protects individuals' privacy by concealing sensitive data.
  • Compliance: Various data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), mandate securing PII. Failure to comply can result in severe legal consequences.
  • Trust and Reputation: Organizations that prioritize PII redaction demonstrate their commitment to data privacy, which can enhance trust among customers and partners. 
  • Data Utility: Effective redaction allows organizations to continue using data for legitimate purposes without compromising privacy.

Click here to learn more about PII Redaction in detail.

What is an example of a PII?

PII includes data elements that uniquely identify individuals and must be protected.

Here are some common examples listed by the National Institute of Standards and Technology (U.S. Department of Commerce):

  • Full Name
  • Social Security Numbers (SSNs)
  • Personal characteristics
  • Address (Physical and Email)
  • Date of Birth
  • National Identification Numbers
  • Phone Numbers
  • Financial Information (e.g., bank account numbers)
  • Health Records

Recognizing and safeguarding these PII elements is crucial for organizations and individuals to prevent unauthorized access and misuse.

What are the Challenges Faced in PII Redaction?

As organizations struggle with the growing volume and complexity of sensitive digital data, they encounter various challenges in effectively redacting PII to uphold privacy and ensure regulatory compliance.

That said, here are some critical issues in PII Redaction:

Scale and Volume

Handling massive amounts of data containing PII is a daunting task. In healthcare institutions, for instance, electronic health records (EHRs) contain a vast amount of patient info, including names, addresses, medical histories, and billing information.

The challenge is efficiently redacting PII from these extensive EHRs while ensuring data integrity and compliance with HIPAA (Health Insurance Portability & Accountability Act).

Accuracy and Precision

Ensuring accurate redaction without data leakage or over-redaction can be a challenging task. The slightest of instances left behind can be risky for an organization and its customers, potentially resulting in substantial financial losses.

According to the privacy requirements set by the United States District Court of Maryland,

"Parties must redact information like Full Social Security numbers, taxpayer identification numbers and other relevant information."

Legal firms entrusted with safeguarding confidential client information regularly handle sensitive legal documents. The challenge arises when redacting Personally Identifiable Information (PII), such as Social Security numbers and financial data, while preserving essential legal content.

Maintaining the right balance is crucial. Over-redaction could hinder case proceedings, while under-redaction could expose sensitive data.

Automation and AI (Artificial Intelligence)

Implementing efficient automated redaction solutions with human oversight has its own set of challenges.

Consider law enforcement agencies, which frequently struggle with volumes of video surveillance footage.

The challenge lies in deploying Artificial Intelligence (AI)-driven redaction technologies to mask faces, license plates, and real-time sensitive information while maintaining video quality.

Human oversight becomes indispensable to ensure the accuracy of the redaction process.

Click here to learn about the critical role of redaction in law enforcement.

Compliance with Regulations

Our blog briefly mentions compliance regulations such as GDPR and CCPA. Let's dig deeper and understand the link between redaction and compliance with an example.

Consider financial institutions, which routinely collect extensive customer data for various purposes, including Know Your Customer (KYC) requirements.

The data subject to redaction may include:

  • Customer Information
  • Financial Account Data
  • Transaction History
  • Loan and Credit Information
  • Employee Data
  • Investment and Portfolio Information

The challenge arises when they must simultaneously comply with strict data protection regulations like GDPR, CCPA, and banking industry-specific mandates.

Complying while redacting customer information from financial records can be hard to achieve.

GDPR-Enforcement-Infographic-PII-redaction

Alarming, isn't it? This further reinstates the need to comply with stringent regulations like GDPR.

Introducing VIDIZMO's Redaction Tool: Empowering PII Privacy

The need for a comprehensive solution becomes evident as we've explored the complexities of dealing with PII redaction.

VIDIZMO's Redaction Tool is the ideal solution to tackle these issues. Here are some of its extensive capabilities:

  • Spoken PII Detection and Redaction (New Feature): Automatically detects and redacts Personally Identifiable Information (PII) like names, addresses, SSNs, and phone numbers from audio or video files to enhance data privacy.
  • Bulk Upload: VIDIZMO allows bulk uploads of digital files, which the system will automatically transcribe in the case of a video or audio. The system will automatically detect PII in transcripts, helping you redact certain segments of audio containing sensitive information.
  • Image and Video Redaction: In images and videos, VIDIZMO automatically detects personal information, such as faces, license plates and persons.
  • Document Redaction: VIDIZMO automatically detects ZIP codes, phone numbers, social security numbers, taxpayer identification numbers, etc.

Schedule A Call for Live Demo

Visit VIDIZMO to learn about its extensive redaction capabilities.

 

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Instant Personally Identifiable Information Removal With VIDIZMO

Safeguarding Personally Identifiable Information (PII) in today’s day and age is crucial. Organizations face challenges like managing large data volumes, ensuring precision, navigating complex regulations, and harnessing automation.

So, why Choose VIDIZMO's Redaction Tool?

  • User-Friendly: VIDIZMO's browser-based tool is intuitive, requiring no expertise, and accessible on all devices.
  • AI-Powered Automatic+ Manual Redaction: Automatically tracks and redacts elements, with manual editing for accuracy.
  • Versatile Redaction: Covers faces, objects, license plates, screens, and more.
  • Enhanced Security Features: FIPS-compliant end-to-end Encryption, password protection, SSO integration and more.
  • Multiple Redaction Styles: Choose blurring, pixelation, or solid color covering.
  • Element Labeling: Improve video search by labeling redacted elements.
  • Flexible Deployment: SaaS, Azure, AWS, or on-premise options available.

For more information on VIDIZMO’s Redaction Tool, contact us or visit our website for details.

Posted by Mustafa Khan

Mustafa is an Associate Product Marketing Strategist at VIDIZMO and an expert in digital evidence management. He researches latest trends to keep up with the law enforcement landscape. For any queries, feel free to reach at websales@vidizmo.com.

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