Recently the Federal Government announced an unprecedented expansion of telehealth services for seniors to prevent social mixing of healthy and sick Americans when visiting doctor’s offices to reduce the risk of spreading or contracting the novel coronavirus.Before the coronavirus pandemic, only 1 in 10 US patients used Telehealth facilities, as per a July 2019 JD Power survey. Amidst city-wide social distancing measures, new patients are also signing up for telemedicine apps, creating a surge in demand for telehealth services in US virtual health market.
Besides telehealth providers, unified communications provider Zoom is another beneficiary; after going public in 2019, Zoom’s share price rose from around $68 at the beginning of the year to $138 today.
As Telemedicine is becoming a prime choice for patients seeking top medical advice, Zoom unified communications is cementing its name in the medical world by partnering with a global telehealth integrator.
Zoom for Telehealth or otherwise known as Zoom telehealth reliably delivers virtual care technology and consistent clinical user experiences, seamlessly integrates into most technology and workflows, a secure clinical unified communications for doctor and keeps telehealth providers connected and compliant. With high-quality two-way video communication, even in low-bandwidth environments, organizations can support healthcare teams and patients around the globe providing a virtual health platform.
But what happens after the meeting? Unless the meeting is recorded, all the valuable information exchanged is ephemeral.
Even if the meeting has been recorded, how do you share that recording securely with other participants? Can the meetings be shared if it is recorded locally? And over time, how do you catalog all your recordings, make them discoverable, and make their contents easily searchable to provide a better virtual care solutions?
All these questions lead to a single answer – a video content management system through which you can store, manage, share and search all your recorded telehealth meetings.
How Does VIDIZMO Help?
VIDIZMO’s native integration with Zoom’s unified communications platform creates an end-to-end video communication and management solution recording telehealth meetings making it a virtual care solutions. Once recorded the meetings are automatically available in a secure YouTube-like platform where you can store, manage, index, search and share your telehealth recordings inside and outside your organization.
End to End Management of Zoom Recordings
With VIDIZMO, all of your Zoom recordings are automatically uploaded securely to any public, private or hybrid cloud as well as on-premises data centers in the region of your choice, transcoded for optimal playback on any browser and device, and can be managed at scale using a variety of settings administrators can apply to facilitate secure sharing, and enforce security policies.
Fine-grained control over security
A violation of Electronic Protected Health Information (ePHI) a subset of the HIPAA regulations can result in substantial fines, criminal charges and civil action lawsuits being filed. Health care providers who have access to patient’s personal health information need to address technical, physical, and administrative safeguards.
Furthermore in the case of telehealth, patients Personal Health Information (PHI) such as information about health status, provision of healthcare, payment for healthcare that is created or collected by a Covered Entity, and can be linked to an individual needs to be protected.
Even though Zoom is HIPAA compliant clinical unified communications for doctors to protect patients Personal Health Information (PHI), to protect patients Personal Health Information (PHI), VIDIZMO provides robust security offering with various safety controls, both at an application level and stored content. VIDIZMO provides platform-based security through authentication, authorization, audit logs, login encryption, inactivity timeout and user logouts.
Furthermore, admins can implement security policies at the portal level and assign specific security policies to each Zoom meeting that is uploaded providing HIPAA compliant clinical unified communications for doctors.
Share Recorded Meetings
With Zoom Cloud, videos can be password protected or be available only to Zoom account holders within your organization. For meetings recorded locally, it can be shared with others by uploading it to third-party cloud storage or video streaming service. Sharing recorded meetings then becomes a challenge, especially in times when relevant information is so crucial.
VIDIZMO addresses this by allowing straightforward content sharing with internal and external (third party) users by generating a link and password protecting recorded meetings. These features enable medical professionals to share recordings with specific viewers (internally or externally) or groups.
Admins also have the option to make recordings available by email or specifying viewers and groups for a particular time frame by entering details such as hour, minute, beginning and ending date of the meeting to be shared.
Find important Zoom meetings and conversations easily and instantly with VIDIZMO’s powerful search
The coronavirus crisis is stressing major healthcare providers’ such as physicians and staff, sharing more information more quickly.
A physician who records a Zoom meeting with a patient and a few days later needs to revisit one particular piece of information that was mentioned during the hour-long call. That is much conversation to sift through (or sit through) just to find a couple of minutes of relevant discussion. There has to be an easier way.
Once the meeting is uploaded, VIDIZMO provides a robust platform for a search inside the video that makes finding information as simple as searching for content in an email.
Furthermore, for recorded meetings, VIDIZMO provides search within the platform through categories, tags, custom attributes (user-defined, and system-generated), and metadata generated from various sources such as Artificial Intelligence.
VIDIZMO allows a thorough, detailed search of all the uploaded recordings using metadata generated through system or user.
Transcription for your recordings
VIDIZMO also provides machine-generated automatic transcription as well as a human transcription for accuracy, which converts spoken words into searchable and indexable text, thereby speeding up video processing for in-video search, and retrieval.
Edit Zoom Recordings
Before sharing with other relevant stakeholders, Zoom meeting hosts can use VIDIZMO’s video clipping tools to remove unnecessary casual conversations at the beginning of a Zoom call, cut out off-topic conversations that take place in the middle, or trim it down to only the most critical discussions.
You can even attach handouts to educate patients with additional materials, make a collection of videos and other digital assets or splice multiple recordings on the same topic to make your recorded meeting a complete informational asset for your patients, to ensure better healthcare.
Telehealth through video conferencing is revolutionizing healthcare industry. Video content management systems such as VIDIZMO act as a force multiplier by making it easy to preserve and share those online telehealth meetings especially during a crisis like the COVID-19 pandemic.
As two of the fastest-growing vendors in our respective markets, VIDIZMO and Zoom unified communications see this integration as a natural step towards helping healthcare professionals provide quality care through telehealth.