Logistics is one of the fastest-growing industries in the world. Statistics show that it is projected to reach 14.08 trillion USD by 2028. And this massive industry functions off a massive skilled workforce that plans, implements, and controls complex workflows.
As logistics businesses expand, they face new challenges in training their logistics workforce in different regions and time zones. That's why video training plays a pivotal role in the logistics industry.
Considering challenges such as cost and time involved in the process and geographic limitations, the logistics industry needs a scalable, asynchronous solution that they can deploy across their organization.
As it happens, a logistic training video solution ends up being the perfect method for logistics businesses to train their employees via video content across the globe.
This blog will give you a clear understanding of employee training challenges and how the logistics industry can leverage an enterprise video platform to help support its training efforts.
What Is Video Training
Video based training means educating, training, or teaching people new skills with the help of different types of video content.
It is becoming essential for organizations. Why? Because people do not have to stare at boring text that is full of jargon. Instead, they learn skills and understand any topic by watching videos.
Moreover, this method is flexible. It can be viewed anywhere and at any time. Video on demand enables users to learn at their own pace and view it as much as they want, unlike limited in-person training.
The Need for Logistics Training
There are a variety of trainings conducted by logistics organizations for a variety of purposes, the most critical of which are:
Overcoming the Talent Gap
In the next 15 years, an estimated 1 million truck drivers will be required to replace the retired truck drivers in the US alone. This is a crisis in the brewing if new employees are not trained well. It is also critical to show better growth prospects to the younger generation for this industry to bring in more talent. Training is one of the few ways that the logistics industry can ensure they have ample skilled workers on board.
Meeting Compliance Requirements
There are multiple regulations by government agencies like the Occupational Safety and Health Administration (OSHA) and the US Department of Transportation (DOT). It is critical to conduct appropriate employee trainings to meet these logistics compliances.
Ensuring Employee Safety and Protection
Fatal injuries in the UK’s warehouse and logistics industry have risen by 23%. Inadequate health and safety procedures and lack of effective training are putting logistics employees in grave danger. Training in safety procedures helps these employees stay safe and protected from these hazards.
Improving Productivity
Providing appropriate training will ensure speedier, more effective employee onboarding and upskilling. This ensures higher productivity and ultimately increased revenue.
Ensuring Customer Satisfaction
Package handlers and customer care staff working in the logistics industry are also provided customer service training for improved customer satisfaction.
Challenges Faced in Traditional Logistics Training
Logistic companies work on massive scales. For instance, Amazon operates nearly 300 warehouses worldwide. Similarly, the world's largest shipping line, A.P Moller-Maersk, has offices in 120 countries. The sheer number of offices, warehouses, and offsite locations makes it extremely difficult to train each team and every employee.
Consider a logistics business that has offices located in Japan, the USA, and Europe. You aim to train employees working in these warehouses on a specific topic or to deliver valuable information like company values and mission.
If you stick to traditional in-person training methods, you may face major challenges such as:
There Are Too Many Costs Involved
Aiming to train employees in your warehouse or on-site facility in person can be a real headache. Imagine sending an instructor or an entire training team to dozens of locations. It's not an ideal approach, as you have to take the burden of costs for travel and accommodation for the training staff.
This places a significant financial strain on businesses and can be particularly challenging for logistics companies, where tight margins and cost efficiency are considerable.
It Can Be Very Time Consuming
Time is a key factor in the logistics industry, and any delays in operations mean lost business. Delays in training can occur when you stay dependent on training your employees in person. While it offers valuable benefits, the time commitment it demands can be a major downside for businesses.
For instance, employees need to dedicate time to travel to the training location, which can range from hours to days depending on the distance.
Not only this, but in-person sessions typically require a dedicated block of time, often multiple days, to cover the necessary material. This extended absence from work duties can create backlogs and slow down operations, particularly for critical roles.
For logistics, as with anything else, time is money! The longer it takes to complete tasks, the higher the operational costs.
It Hampers Productivity
Without a doubt, in-person training has its advantages for team building and collaboration, but it can reduce productivity for employees and the business.
The time commitment for in-person training disrupts the smooth flow of operations. Employees spend valuable hours traveling to the training location, which takes away from their regular duties.
Delays in critical tasks like order fulfillment and shipment processing can lead to delays in getting shipments to customers, impacting their satisfaction and loyalty to the business.
What's more, coordinating schedules, booking travel, and arranging accommodations for geographically dispersed teams adds another layer of administrative burden.
There Are Language Barriers Involved
Language barriers can significantly hinder employee training effectiveness. Imagine a training session delivered in English for a group with varying levels of fluency. Employees with a different native language might struggle to understand the training materials.
When instructions and key concepts are unclear, training can seem confusing and lead to the inefficient utilization of skills. This can be particularly serious for safety procedures or technical aspects of logistics operations.
Employees who are not fluent in the training language might be hesitant to share their ideas or experiences. This can be a significant loss, as a diverse workforce brings a wealth of knowledge and insights to the table.
The struggle to understand materials, communicate effectively, and share ideas can significantly reduce the overall impact of the training.
How the Logistics Industry Can Use Employee Training Videos
In the logistics world, things move fast. Teams need to be as sharp and adaptable as possible. From figuring out the maze of international shipping rules to keeping warehouse operations running like clockwork and getting orders out the door quickly, staying ahead of the curve is essential.
That is where employee training videos come in. It is a powerful and engaging way to give your employees the necessary knowledge and skills they need to shine.
This approach lets them learn at their own pace, go back and review important topics, and hear from industry experts.
But how does all this translate for the logistics industry? To delve deeper into this, here are some of the key ways how the logistics industry can use corporate training videos:
Acquiring Essential Logistics Skills
Mastering in-demand logistics skills like freight forwarding, inventory management, and warehousing is crucial, but its training can be complex. Video-based training has become an excellent alternative to in-person training in teaching these essential skills.
Video-based logistics training breaks down these complex skills into digestible chunks. Training and development professionals can create playlists with videos that gradually increase in difficulty.
These videos can start off simple with definitions and concepts and gradually ramp up to complex material like best practices in action, with clear explanations to ensure everyone understands each step.
The beauty of video is that it is rewindable. This lets employees revisit tricky concepts as many times as they need to, which is especially helpful for the complexity of logistics training.
Plus, industry experts deliver consistent explanations in each module, ensuring everyone starts with the same foundation. This flexibility allows employees to learn at their own pace, leading to better knowledge retention.
Providing Training Demos for Complex Software
A skilled force is essential for a logistics business, but success would require them to use and master the right software, too.
Getting hands-on experience with tools like Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Enterprise Resource Planning (ERP) is a must for optimizing efficiency.
Traditional training methods for these complex programs can be time-consuming, whereas video content offers user-friendly step-by-step tutorials for operating such software.
Think of showcasing a video with real-world scenarios using the software. This "learning by doing" approach allows employees to grasp the practical application, making them more comfortable and confident using the software in their daily tasks.
Finally, the on-demand nature of video makes it perfect for busy logistics professionals. Employees can access the modules anytime, anywhere, allowing them to learn at their own pace and revisit specific topics as needed.
Visual Demonstration of Skills
Hands-on training is the root of success in the logistics industry. But, time constraints and access to resources can limit traditional training methods. Luckily, this is not the case with video-based training.
Unlike static images or written instructions, video excels at demonstrating essential skills. Picture a video displaying the step-by-step process of securely packing a fragile item, complete with close-up shots of proper cushioning placement and secure strapping techniques.
Effective video-based training does not stop at just showing the "how." It also emphasizes the "why" behind each step. This deeper understanding fosters a culture of safety and efficiency within the workforce.
By connecting the "how" and "why" of logistics tasks, video teaching empowers employees not just to follow instructions but also to make informed decisions, leading to a more confident and adaptable team.
Providing Driver Training
Hitting the road in the logistics world is a responsibility that demands top-notch skills. From navigating warehouse mazes to mastering the law of the land, keeping yourself and your cargo safe is priority number one.
Traditional training can be dry and forgettable, but video-based training offers a real-world approach. It can help demonstrate tricky skills in warehouse maneuvers, complete with expert tips on turning angles and blind spot awareness.
The luxury of video content is its flexibility. Drivers with jam-packed schedules can access the driving training videos anytime, anywhere, on their phones or tablets. This on-demand learning keeps knowledge fresh in their minds, ensuring everyone in your team is on the same page when it comes to safety and following the rules.
How Logistics Companies Can Track Video Training
Giving employees access to digital training materials like workplace training videos is extremely helpful. However, this does not guarantee that every employee in a logistics warehouse will be 100% trained and meet stringent expectations.
This is a scenario where compromises cannot be made as operations, revenue, and company reputations depend on the skilled workforce.
This problem can be rectified by using a video management system with analytics capabilities that can keep track of employee training using views, completion rates, and more.
This allows you to monitor employee progress and identify knowledge gaps. For example, "ABC Warehouse" consistently falls behind in order fulfillment times. Training tracking can provide valuable insights, revealing a lack of understanding regarding new inventory management software across that location.
Or, by analyzing overall trends, you can identify skill shortages across your entire logistics network. Maybe your data reveals a company-wide gap in regulations compliance.
By accessing these datasets, you can create a tailored training strategy for departments or teams that are lagging.
How Enterprise Video Platforms Will Benefit Logistics Employee Training Videos
The logistics industry thrives on a globally connected workforce. However, traditional training methods can struggle to keep pace, as we have mentioned the limitations above.
On the other hand, video content is emerging as an ideal solution for logistic businesses to deliver their training material across their scattered workforce. It offers the following benefits:
Wider Reach
Imagine warehouse staff in Seattle and international shipping coordinators in Singapore, all learning critical skills simultaneously. This global reach would not be possible with traditional methods.
Enterprise video platforms eliminate geographical limitations by providing a single platform accessible anytime, anywhere. This wider reach empowers employees to learn at their own pace and convenience, regardless of location.
Engaged Learning
If you are still relying on text-based learning, then know well it is quickly forgettable and does not retain information. If you want to retain knowledge within your workforce, use enterprise video platforms as they provide engaging explainer videos, clear demonstrations, and realistic scenario demonstrations.
You can have step-by-step instructions that make complex international shipping regulations clear or highlight proper safety protocols for handling hazardous materials.
Cost Savings
Traditional training often comes with travel, accommodation expenses, and logistical headaches of coordinating schedules. Enterprise video platforms eliminate these hustles by centralizing training materials on a single platform. You can reduce travel costs associated with in-person training sessions.
Tailored for Logistics Needs
The specific demands of the logistics industry require specialized training. Here, enterprise video platforms shine again.
They can house a library of content designed specifically for logistics professionals, ensuring your training adheres to the latest safety regulations and compliance standards. This keeps your operations running smoothly and minimizes risk.
Furthermore, access controls allow you to restrict access to sensitive training materials, ensuring the security of your valuable content.
VIDIZMO EnterpriseTube – Complete Video Training Solution for Logistics
VIDIZMO EnterpriseTube, a Gartner-recognized enterprise video platform, allows you to create training video portals. These can be restricted to internal viewers or open to the public. You can conduct live training sessions on the platform and record and upload them for on-demand playback. Or you can even create and upload on-demand videos – sequenced in playlists for structured self-paced learning.
The logistics industry can benefit considerably from using the state-of-the-art features of EnterpriseTube. Our platform empowers you to create, manage, and deliver high-quality corporate training videos to your global workforce, all within a secure and custom brandable environment.
Wondering how to make interactive training videos for your employees? EnterpriseTube lets you add surveys, handouts, forms, and quizzes inside videos. Your viewers can also add annotations to specific timestamps or leave a comment.
With it, you can leverage features like AI-powered transcription and translation for multilingual accessibility and ASR (Automatic Speech Recognition) with OCR (Optical Character Recognition) to ensure content searchability.
You can also use detailed video analytics reports and dashboards to track completion, gain actionable insights, and monitor the quality of experience. Quiz analytics further allows you to check on learner’s progress and comprehension and offer completion certificates afterward,
With this knowledge base in place, you will no longer need to have redundant training sessions again and again. These reusable video assets can simply be updated when new requirements arise.
These training videos can be viewed on any device using modern streaming protocols that ensure support for adaptive bitrate streaming. Hence, the videos can be viewed on any device, browser, and under varying bandwidth conditions.
Best of all, VIDIZMO EnterpriseTube is SCORM-compliant and offers a wide range of out-of-the-box integrations. Zoom, MS Teams, SharePoint, SSO, and more.
Start Using Employee Training Videos Today
Global logistics demands struggle with traditional training. Video training offers a flexible, cost-effective solution for skill acquisition, software training, and driver education. It also allows progress tracking for compliance.
VIDIZMO EnterpriseTube empowers logistics training. This platform provides wider reach, engagement, cost savings, and industry-specific content. AI features ensure multilingual access, interactive learning, and analytics – all secure and customizable.
Embrace video-based training with VIDIZMO to equip your workforce, optimize operations, and guarantee compliance globally.
Get started with our 7-day free trial, or contact our team if you need more information.
People Also Ask
What are the advantages of video training?
Video-based training offers several advantages. It is flexible and accessible, allowing employees to learn at their own pace, anytime, anywhere. Compared to in-person training, it is often more cost-effective, eliminating travel and venue expenses.
How do video training platforms work?
Video training platforms are designed to manage large volumes of video content efficiently. They offer features like automatic categorization, tagging, and powerful search functionalities. This allows employees to easily find the specific training videos they need, regardless of the amount of content available.
Is video-based training secure?
Video-based training can be made secure with enterprise video platforms. They offer features like limited access controls, user permissions, and secure video hosting. This ensures that only authorized personnel can view specific content, and your confidential information remains protected.
How do I measure the effectiveness of workplace training videos?
Enterprise video platforms provide valuable data and analytics. You can track metrics like completion rates, time spent on modules, and quiz performance. This data allows you to identify areas where employees might need additional support and refine your training programs for better results.
How do you create training content in a video platform?
Many enterprise video platforms offer built-in tools or integrations with third-party services. These include features like screen recording, webcam recording, and even AI-powered video editing. These tools allow you to create professional-looking training materials without needing a large production crew.
How to make interactive training videos?
You can make interactive training videos by using an enterprise video platform such as VIDIZMO EnterpriseTube to add quizzes, surveys, handouts, forms, and annotations to your corporate training videos.